Science and technology

Product pitches aren’t on the record of explanation why we attend conferences

Conferences are on my thoughts in the intervening time. Partially, it is as a result of I lately attended the Open Source Summit and Linux Security Summit. I am additionally within the means of submitting talking proposals to numerous upcoming occasions and shall be travelling to at the very least yet another convention this 12 months.*  There appear to be 4 most important convention varieties:

  1. Industry: These are sometimes mixed with giant exhibitions, and essentially the most outstanding ones within the safety area are Black Hat and RSA. Sometimes the exhibition is the lead companion: InfoSec has numerous convention periods, however the primary draw for most individuals appears to be the exhibition.
  2. Project/language: These conferences are sometimes related to open supply, and examples embody Linux Plumbers Conference or OpenStack Summit.
  3. Company: Many firms maintain their very own conferences and invite clients, companions, and workers to talk. The Red Hat Summit is a basic on this vein, however Palo Alto has Ignite, and firms like Gartner run targeted conferences by means of the 12 months. The RSA Conference might have began out like this, nevertheless it’s now so generically safety that it does not appear to suit into this field.**
  4. Academic: These primarily give lecturers an opportunity to current papers, and a few of these overlap with trade occasions as nicely.

I’ve not been to many tutorial conferences, however I get to a smattering of the opposite varieties a 12 months, and there is one thing that annoys me about them.

Why go to conferences, anyway?

Before I proceed, although, a bit of query: Why do folks go to conferences? Here are the primary causes*** that I’ve observed****:

  • They’re a speaker.
  • They’re an exhibitor with a convention go (uncommon, nevertheless it occurs, notably for sponsors).
  • They wish to discover out extra about explicit applied sciences (e.g., containers or VM orchestrators).
  • They wish to discover out extra about explicit points and approaches (e.g., vulnerabilities).
  • They wish to get profession recommendation.
  • They fancy some journey, managed to persuade their supervisor that this convention was vaguely related, and bought the journey approval earlier than the finances collapsed*****.
  • They wish to discover out extra about particular merchandise.
  • They worth the “hallway track.”

A bit extra in regards to the final two—in reverse order.

The “hallway track”

I am changing into an increasing number of satisfied that that is usually essentially the most fruitful cause for attending a convention. Many conferences have numerous “tracks” to assist attendees resolve what’s most related to them. You know the kind of factor: “DevOps,” “Strategy,” “Tropical Fish,” “Poisonous Fungi.” Well, the hallway monitor is not actually a monitor; it is simply what goes on in hallways. You meet somebody—possibly on the espresso stand, possibly at a vendor’s sales space, possibly asking questions after a session, possibly ready within the queue for convention swag—and also you begin speaking. I used to really feel responsible when this kind of dialog led me to overlook a session that I would flagged as “possibly of some vague interest” or “might take some notes for a colleague,” however frankly, for those who’re making good technical or enterprise contacts and growing your community in a approach that’s helpful to your group and/or profession, then knock your self out.******* I do know that my boss agrees.

Finding out about particular merchandise

The greatest place to find out about merchandise is normally at a challenge/language or firm convention. The latter conferences are sometimes designed largely to permit clients and companions to seek out out the most recent and best particulars about merchandise, companies, and choices, and I do know that these will be very helpful. Bootcamp-type days, workshops, and hands-on labs are invaluable for individuals who wish to get first-hand, fast, and detailed entry to product data in a context outdoors of their regular work sample, in a scenario the place they will focus on simply this subject for a day or two. In the open supply world, it is extra more likely to be a challenge, somewhat than a particular vendor’s challenge, as a result of the open supply neighborhood is usually not overly enamored by business product pitches. Which leads me to my most important level: product pitches.

Product pitches—I hate product pitches

Just to be completely clear: I actually, actually hate product pitches. Now, as I identified within the previous paragraph, there’s a spot for studying about merchandise. But it is completely not at an trade convention. But that is what all people does—even (and that is really horrible) in keynotes. Now, I actually do not thoughts an excessive amount of if a session title reads one thing like “Using Gutamaya’s Frobnitz for token ring network termination”—as a result of then I can ignore it if it isn’t related to me. And, frankly, most convention organizers outdoors firm conferences actively discourage that kind of factor, as they know that most individuals do not come to these forms of conferences to listen to pitches.

So why do folks insist on writing session titles like “The problem of token ring network termination—new approaches” after which pitching their product? They might spend the primary 10 minutes (for those who’re actually, actually fortunate) speaking about token ring community termination, however the issue is that they’re virtually sure to spend only one slide on the assorted approaches on the market earlier than launching right into a business pitch for Frobnitzes********* for the whole thing of the remaining time. Sometimes that is thinly veiled as a dialogue of a proof of idea or buyer deployment, however it’s a product pitch nonetheless: “We solved this problem by using three flavors of Frobnitzem, and the customer was entirely happy, with a 98.37% reduction in carpet damage due to token ring leakage.”

Now, I understand that distributors must promote merchandise and/or companies. But I am satisfied that the way in which to do that is not to pitch merchandise whereas pretending you are not. Conference attendees aren’t silly**********—they know what you are doing. Don’t be so apparent.

How about really speaking in regards to the numerous approaches to token ring community termination, with the pluses and minuses and a slide on the finish wherein you level out that Gutamaya’s resolution, Frobnitz, takes this strategy and has these capabilities? People will acquire helpful technical information!

Why not speak about that proof of idea, what was troublesome, and the way there have been classes to be realized out of your challenge—after which have a slide explaining how Frobnitz fitted fairly nicely? People will take classes away that they will apply to their challenge, they usually may even take into account Gutamaya’s Frobnitz vary for it. Even higher, you possibly can inform folks the way it wasn’t an ideal match (nothing ever is, probably not), however you have realized some helpful classes and plan to make some enhancements within the subsequent launch (“Come and talk to me after the session if you’d like to know more”).

Showing that your organization has the kind of technical specialists who can actually clarify and delve into points which might be related to my trade area, and for which you might have a reasonably good product match, is far, more likely to catch my consideration and generate actual curiosity in you, your product, and your organization. I wish to be taught—not about your product—however in regards to the trade, the applied sciences, and possibly, for those who’re fortunate, about why I would take into account your product subsequent time I am taking a look at an issue. Thank you.

* OpenStack Summit in Sydney. I am already getting fairly excited: the final OpenStack Summit I attended was fascinating, and it has been just a few years since I used to be in Sydney. Nice time of the 12 months…

** Which is superb—as I will clarify.

*** Any explicit individual going to any explicit convention might hit a couple of of those.

**** I would definitely be focused on studying about what I’ve missed. I thought of including “they want to collect lots of swag,” however I actually hope that is not one.

***** To be completely clear: I do not condone this explicit one.******

****** Particularly as my boss has been recognized to learn this weblog.

******* Don’t, really. I’ve concussed myself earlier than—not at a convention, to be clear—and it is to not be really helpful. I keep in mind it feeling like being very, very jetlagged and having to assume additional arduous about issues that usually would come to me instantly.********

******** My spouse tells me I simply turn out to be very, very imprecise. About every thing.

********* I’ve appeared it up: apparently the plural must be “Frobnitzem.” You have my apologies.

********** Though if they have been concussed, they might be appearing that approach briefly.

This article initially appeared on Alice, Eve, and Bob—a security blog and is republished with permission.

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