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Watchdog Requires Tighter Scrutiny of Medicare Advantage Residence Visits

A brand new federal watchdog audit is ratcheting up strain on authorities officers to crack down on billions of {dollars} in overcharges linked to Medicare Advantage residence visits.

But thus far, the Centers for Medicare & Medicaid Services has rejected a advice from the Health and Human Services Inspector General to restrict funds stemming from home visits that don’t end in any medical remedy — a possible crimson flag that will sign overcharges.

In late October, the HHS watchdog discovered that the well being plans pocketed $7.5 billion in 2023 from diagnosing well being circumstances that prompted no medical companies — about $4.2 billion of it by means of well being assessments completed in sufferers’ houses. And courtroom data present that for a decade or extra, CMS officers have did not act on their considerations that the house visits waste tax {dollars} and must be restricted.

UnitedHealthcare, the most important Medicare Advantage contractor, accounted for about two-thirds of the funds tied to residence visits and chart evaluations, during which well being plans mine affected person medical information so as to add new diagnoses that may herald further income, in accordance with the audit.

Assistant Inspector General Erin Bliss stated the well being plans are making billions with out providing any remedy for medical circumstances they flag throughout the visits, akin to diabetes and main melancholy.

“Frankly, it needs to stop,” Bliss stated.


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CMS, which runs the Medicare program, disagrees.

In an announcement to KFF Health News by spokesperson Alexx Pons, the company stated it “appreciates the OIG’s review in this area” and can proceed to review the difficulty.

However, CMS disagreed with the OIG’s name to limit use of residence well being assessments in computing how a lot to pay well being plans. People on Medicare “should have access to care that is appropriately provided in the home setting,” CMS wrote in a written response included within the audit report.

“One would think that CMS would kick its regulatory oversight up a notch or two,” stated Richard Lieberman, a Colorado well being knowledge analytics skilled.

“In contrast, CMS appears to be unconcerned and is telling OIG to stay out of their lane,” he stated.

UnitedHealthcare spokesperson Heather Soule stated in an announcement that the OIG had drawn “inaccurate conclusions” within the audit.

The residence visits are “among the most comprehensive and thorough assessments of a patient’s health and physical environment available in the healthcare system, helping to identify and drive needed follow-on care for the vast majority of the patients with whom we engage,” in accordance with the corporate.

No Care Provided

Government spending on Medicare Advantage, which is dominated by UnitedHealthcare and a handful of different medical health insurance corporations, is predicted to hit $462 billion this yr.

The trade, whose greater than 33 million members make up over half of individuals eligible for Medicare, argues that most enrollees are happy with the care they obtain and sometimes pay much less out-of-pocket than these on unique Medicare.

Whether Medicare Advantage is an effective deal for taxpayers is one other matter, largely as a result of many well being plans exaggerate how sick sufferers are to spice up their funds, a number of federal audits and different investigations have proven. Medicare pays the well being plans greater charges for sicker sufferers.

For fiscal yr 2023, CMS recognized $12.7 billion in overpayments linked to diagnoses not supported by sufferers’ medical data.

The OIG audit tied $7.5 billion in funds to well being circumstances that prompted no remedy, together with critical illnesses akin to diabetes, congestive coronary heart failure, and main melancholy. That means that the medical situation both didn’t exist or that the well being plan did not deal with it adequately, auditors stated.

“These are serious conditions. You would think you would see additional care during that year,” stated Jacqualine Reid, who led the OIG audit group. “We are asking CMS to step up its oversight.”

Homegrown

The in-home visits have sparked controversy for greater than a decade. A June 2014 media investigation discovered {that a} sharp rise in residence visits had inflated Medicare’s prices by billions of {dollars}. The visits, which generally final lower than an hour, are sometimes performed by nurse practitioners, who don’t deal with the affected person, however go over a guidelines of potential well being circumstances.

Sabrina Skeldon, a Texas lawyer who advises physicians on billing points, stated issues come up when well being plans fail to order needed medical checks to verify a prognosis made throughout a house go to — and deal with it.

Skeldon famous that The Cigna Group in 2023 paid $172 million to settle a whistleblower lawsuit that alleged its Medicare Advantage plan illegally collected funds for medical diagnoses that had been primarily based solely on in-home assessments.

The OIG audit comes because the Justice Department presses a civil fraud case that accuses UnitedHealth Group of dishonest Medicare out of greater than $2 billion by mining affected person data to churn up diagnoses that boosted income, whereas ignoring proof of overpayments. The firm denies the allegations.

Court filings from the case present CMS officers had been involved years in the past that residence visits and chart evaluations might needlessly drive up prices.

In April 2014, CMS backed off a proposal to limit their use amid complaints from the trade that it will lose billions of {dollars} because of this. Similarly, CMS officers scrapped a proposal to tighten scrutiny on the chart evaluations after what one official referred to as an “uproar” from the trade.

CMS officers additionally had considerations that unchecked residence visits would possibly have an effect on efforts to get well overpayments by means of billing evaluations often known as “RADV” audits.

Former CMS official Thomas Hutchinson, who ran the company’s Medicare Plan Payment Group from September 2006 by means of June 2010, testified in a deposition that officers had “heard about various folks that figured out how they could RADV-proof things by doing in-home visits.”

In a confidential April 2015 slide presentation, CMS officers noticed that well being plans had been “now conducting health risk assessments in beneficiaries’ homes. One purpose of the assessments is to identify conditions and create medical records documentation that substantiates diagnoses.”

And an October 2015 CMS memo circulated amongst senior company workers cites “limitations around home visits” among the many potential methods to “strengthen” the RADV audits.

In its assertion to KFF Health News, CMS stated it was “committed” to making sure that diagnoses well being plans submitted for cost had been correct. But the company declined to reply written questions in regards to the influence of residence visits on its audit program, which has but to finish evaluations of funds relationship again so far as 2011.

UnitedHealthcare had the bottom charges of unconfirmed diagnoses amongst 5 massive Medicare Advantage organizations audited in 2011, in accordance with courtroom data.

Overall, the corporate ended up with underpayments of greater than $261 million for 15 of its plans audited for 2011-2013, courtroom data present. The audit findings for different Medicare Advantage companies are blacked out in courtroom filings.

CMS audits funds to only 30 out of greater than 700 contracts a yr. That’s not sufficient to guard tax {dollars}, stated Matthew Fiedler, a well being coverage researcher at The Brookings Institution.

“They should be auditing 10 times as many contracts,” he stated. “Where we are now you are not likely to get caught.”

Fred Schulte:
fschulte@kff.org,
@FredSchulte

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